Accessibility Statement

Our commitment

Yaad & Bloom Counseling, LLC is committed to making this website usable by as many people as possible, including people who use screen readers, keyboard-only navigation, screen magnification, voice control, or captions.

Accessibility is part of how we practice hospitality: everyone should be able to find care information without extra effort or embarrassment.

Standards we aim for

This website targets conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.

Steps taken include semantic headings and landmarks, a visible skip-to-content link, descriptive link and button names, alternative text for meaningful images, visible keyboard focus styles, text and interface color contrast checked against AA thresholds, tap targets of at least 44 by 44 pixels, and layouts that reflow without horizontal scrolling down to a 320-pixel viewport width.

Ongoing testing

Pages are reviewed with automated accessibility testing and manual keyboard checks when content or layout changes. Automated tools cannot catch everything, so feedback from real visitors is genuinely useful to us.

Known limitations

Booking, insurance eligibility, cost estimates, and billing happen on third-party platforms such as Headway, Grow Therapy, and Talkspace. Those platforms control their own accessibility, and we cannot guarantee their experience. If a booking platform creates a barrier for you, contact us and we will help you find another way to schedule.

Some third-party resources and social media links also lead to sites we do not control.

Requesting an accommodation

If you need information from this website in a different format — large print, plain text, a phone walkthrough of the booking steps, or help completing a form — just ask. There is no charge and no explanation required.

Accommodation needs related to therapy sessions themselves, such as extended time, interpreter coordination, or captioning during telehealth, can be discussed during your consultation.

Reporting a barrier

If you encounter a page, feature, or document that is difficult to use, email info@yaadandbloom.com or call 352-737-7214 with the page address and a short description of what happened. We aim to respond within five business days and to correct issues as quickly as we reasonably can.

This statement is reviewed as the website changes.